Reader’s Choice WINNER!
We are honoured to have been voted as one of the top Dog Boarding & Daycare Facility in the Times & Transcript Reader’s Choice.
Thank you to all our Amazing Clients for your support!
Reach Us Today!
Online Reservations
Check-In & Check-Out Hours
Monday to Friday
7:30 am to 9:30 am
3 pm to 6 pm
3 pm to 6 pm
Saturday
Closed for Check-in & Check-out
Sunday
3 pm to 5 pm
Holidays
10 am to 11 am
3 pm to 5 pm
3 pm to 5 pm
Boarding Reservation / Cancellation Policy
During Non-Holidays & Non-Peak Seasons
- A 2-night minimum stay is required on weekends to better accommodate all our furry guests.
- Cancellation more than 48 hours before the boarding check-in date will receive a full refund of your deposit.
- Cancellation less than 48 hours before your boarding check-in date or “no-show”, you agree to forfeit their full deposit.
- Any cancellation/early departure request done outside business hours will be considered as being received the next day.
During Holidays & Peak Season
- A 2-night minimum stay is required during holidays & peak season times to better accommodate all our furry guests.
- A full deposit refund will only be available if the reservation is cancelled more than 5 days before the scheduled date of arrival.
- Cancellation less than the 5 business days before the scheduled date of arrival, including "no-shows", agree to forfeit their full deposit.
- Any cancellation/early departure request done outside business hours will be considered as being received the next day.
Holiday & Peak Season Times
- Family Day weekend
- March Break week
- Easter weekend
- Victoria Day weekend
- Summer Season (June 1 – September 8)
- Labour Day weekend
- Thanksgiving weekend
- Remembrance Day
- Holiday Season (December 1 – January 3)
At any time during the year, early boarding departures agree to pay the applicable nightly rate based on the actual number of nights stayed, including the late check-out fee (if applicable) plus 50% of the cost for the nights not stayed if notice is given 48 hours prior to the NEW scheduled pickup date. Failure to give us 48 hours' notice prior to arranging an early boarding departure, will require full payment of the original reservation.
As Covid-19 restrictions have been lifted, there will be no waiver for that reason under this reservation/cancellation policy.
All pricing and policies are subject to change without notice.
Daycare Packages and Cancellation Policy
- Daycare packages are non-refundable after 30 days from the date of purchase.
- For package refunds within 30 days, the number of days used will be deducted from the refund at our non-discounted regular daily daycare fee.
- Daycare packages expire six (6) months from purchase date. Any days not used will be forfeited.
- Same day daycare cancellation or no-show will result in being charged for one (1) full day or will be deducted one (1) credit.
- Any daycare cancellation request done after our business hours will be considered as being received the next day with fees applying according to this policy.
- Daycare packages cannot be used as credit toward other services or transferable to another client.
- As Covid-19 restrictions have lifted, there will be no waiver for that reason under this reservation/cancellation policy.
- All pricing and policies are subject to change without notice.
CommunityVotes WINNER!
We are proud to have won the Platinum award for the CommunityVotes Moncton 2020 Pet and Pet Care Kennels category.
Thanks again to all our Amazing Clients for your support!
Well, just came back from two weeks to Mexico and I think Mel gave me the wrong dog. My over exuberant 11 month old chocolate lab is now a calm and submissive wonderful companion. I don’t know if she gave him special attention or it s living within a pack, but he is more obedient, responds better on leash, doesn’t want to chew on my hands and doesn’t jump on people anymore.
Continue reading ...Overall, I am more than satisfied with this kennel, and would recommend it to anyone that cares for their dog. It’s not only a daycare but a rehab. Living in a pack has given me the dog I wanted. Thanks Again Mel!
- Josianne Thebeau, Balou’s pawrent